Frequently Asked Questions

LCUK owns and manages focused websites for one trade in one city. A territory moves through researching, building and proving before it may be offered to a suitable partner. The How It Works page explains the complete process.

During an active rental, calls from the agreed website are routed to its selected partner rather than deliberately shared with competing businesses. This does not guarantee that every call is suitable or becomes paid work. The Exclusive Local Calls service page explains the distinction.

Territories can be researching, building, proving, available or occupied. Plans and forecasts are not presented as live availability. The Available Trades & Locations page explains the statuses; contact us for your trade and area.

LCUK manages the website, content, domain and agreed call routing. The partner answers or returns calls, assesses each enquiry, quotes, agrees terms with the customer and completes the work. The For Tradespeople page sets out these responsibilities.

Charges are quoted for each calendar month and billed in advance. The quotation and agreement confirm the territory, monthly charge, renewal and cancellation terms. The Pricing page explains the approach.

Call tracking, reporting, recording, access and retention arrangements are confirmed for the specific territory before activation. LCUK does not describe an unverified feature as active. The Call Evidence and Reporting service page explains this.

The written agreement explains renewal and cancellation. When routing ends, LCUK retains the website, domain, content and permanent geographic number and may later offer the territory to another suitable partner. Request a callback before committing if you need clarification.