For an active rented territory, calls generated by its LCUK website are routed to the partner named in the agreement. They are not simultaneously sold to competing businesses.
The caller has actively searched for a local service and chosen to telephone. That makes the call a good opportunity, but it doesn’t guarantee a job or prove that every call will be relevant.
LCUK handles
- the focused local website;
- ongoing website maintenance and optimisation;
- the tracked number and agreed routing;
- evidence and reporting described in the agreement; and
- territory status and partner administration.
The partner handles
- answering or returning the call promptly;
- assessing the customer’s need;
- deciding whether to quote;
- agreeing on price and terms with the customer; and
- completing the work professionally.
